Security & Trust

Security posture, plain English.

Kinetiq supports your EHS and audit program with strong technical controls. We do not certify your compliance, and we hold no third-party attestation today. SOC 2 Type II is in progress on our side; happy to share current posture on a call.

How data is protected

Four controls, end to end.

Concept-level overview. The IT/Security Architecture Overview, available under NDA, walks through the specific mechanisms behind each control.

Data residency

Single-tenant Azure per customer.

You get your own deployment, not a shared multi-tenant database. Regions offered: US (West US 2) and Canada (Canada Central). Other regions by quote. No shared infrastructure with other customers.

Encryption

AES-256 at rest. TLS 1.2+ in transit.

Industry-standard encryption on stored data and on every connection. Sensitive personal data gets an additional layer of field-level encryption on top of the database-level encryption.

Identity

Microsoft Entra SSO. Module-level RBAC.

Users sign in with their corporate Microsoft identity. Access is gated per module, not just per role, so a contractor foreman and a corporate safety director see different things by design. External auditors come in through a scoped guest pathway that closes when the audit window ends.

Audit trail

Continuous, append-only, tamper-evident.

Every mutating action lands in a continuous audit log with the actor, the action, a redacted view of the change, and a per-request correlation ID. The regulator sees the record itself, not a story you tell.

Compliance posture

The straight answer to the security questionnaire.

What we will say in writing today, with nothing oversold.

Multi-tenant? No. Single-tenant Azure deployment per customer. No shared database, no shared application instance.
Data residency United States (West US 2) or Canada (Canada Central), per the Order Form and Data Processing Agreement. Other regions by quote.
Encryption AES-256 at rest. TLS 1.2+ in transit. Additional field-level encryption on sensitive personal data.
Identity / SSO Microsoft Entra ID single sign-on. External auditors via scoped Entra B2B guest, time-bound to the audit window.
Access control Module-level role-based access control. Custom access matrix available on Site Plus and Enterprise tiers.
Audit log Continuous, append-only, tamper-evident audit ledger covering every mutating action.
SOC 2 Type II SOC 2 Type II is in progress on our side; happy to share current posture on a call.
HIPAA Not in scope. Kinetiq makes no HIPAA compliance claim. Strong technical controls on personal data exist, but Kinetiq is not a HIPAA-regulated product.
FedRAMP Not in scope.
ISO 45001 Kinetiq is not ISO 45001-certified. Use of Kinetiq does not confer ISO 45001 certification on your organization.
Third-party attestations None held today. SOC 2 Type II is the active program of record.
Frequently asked

The questions IT and security teams open the call with.

How do users sign in?

Microsoft Entra ID single sign-on, using your existing corporate identity. External auditors are invited through a scoped Entra B2B guest pathway that is time-bound to the audit window and closes automatically when it ends.

How is our data isolated from other customers?

Single-tenant. Each customer gets a dedicated Azure deployment with a dedicated database and application instance. There is no shared multi-tenant database. Multi-tenant SaaS is not on the roadmap.

Can it work offline on the frontlines?

Yes. The Pulse field tablet is designed to operate without continuous connectivity on the frontlines. Records captured in the field sync back to the dashboard when connectivity returns. Wi-Fi dependence on the frontlines is not a precondition for using the platform.

Who can see what?

Access is controlled at the module level, not just the role level. A contractor foreman can see incidents without seeing workers' comp claims. A welder can see the job safety analysis without seeing the broadcast queue. On Site Plus and Enterprise, the access matrix is customized to your organization.

Where does our data live?

In your single-tenant Azure deployment, in the region you contract for: United States (West US 2) or Canada (Canada Central). Object storage for media and documents lives in the same region behind private containers with short-lived, signed access. No public storage URLs.

Can we get a deeper architecture and controls walkthrough?

Yes. We share an IT/Security Architecture Overview under NDA that covers authentication, authorization, data protection, transport, audit and observability, and secrets handling at the level of detail an IT or security team needs to clear a due-diligence review. Email [email protected] and we will send it.

For deeper detail

An IT/Security Architecture Overview, under NDA.

For an IT or security due-diligence review, we share a detailed architecture and controls document under NDA. The public summary is available as a one-page overview.